Please report spam and other rule-breaking posts. Your account needs to be at least 30 days old with 50 karma to post anywhere other than the stickied help thread. Friday night, an hour after I left, DHL came to deliver the. I waited around as late as I could, but had to leave Friday. The package was to be signed for upon delivery. It was delayed by about a week, but I had to go out of town for the weekend. I had a package to be delivered earlier in the week. Please follow reddiquette and read the subreddit rules before posting here. DHL says delivered, but package not delivered. If you have questions or need help, please use the stickied help thread. Make sure you dispute the problem with that business.Please try to focus on community-oriented content, such as news and discussions, instead of individual-oriented content. the picture is that of an amazon locker but amazon says nothing was delivered in my name to the locker. Don’t let that company tell you otherwise. ordered off temu, package says delivered but never got delivered lmao. So, you have every right to hold the seller responsible. Your relationship is with the seller, not the carrier. Here’s what you need to know no matter what delivery company is involved. The BBB doesn’t track complaints against government agencies, such as the U.S. Amazon had about 9,000 complaints in the last year, but they didn’t all involve delivery. To compare, Stoogenke checked BBB complaints against other delivery companies. The carrier went on to say, “Our team is working hard to ensure packages move through our network as quickly and securely as possible.” Other companies Simply: Visit the Ship24 homepage or the search field above. Also, wouldn’t hurt to check around the whole house. Hopefully, it will show up in a few days. I checked shipment tracking and it showed the original delivery date as delivered and the new date as delivered. The company sent a statement, saying, “Our top priority is and has always been our customers, and we share their frustration with delayed packages.” I had this happen and it showed up 3 days later. Stoogenke asked LaserShip about the number of complaints and why some items seem to make it to its warehouse but no farther. “Again, another pair of shoes gone.” Response from LaserShip My son’s Christmas gift (Jordan shoes) never arrived.”Īnother said, “The package gets all the way to Charlotte and mysteriously is stuck in the warehouse.”Ī third person claimed he ordered the Air Jordans twice but didn’t get either. Some of those cases also involved expensive tennis shoes, but not all. Track package by tisunov Track LaserShip packages, as well as any parcel from AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD. However, there have been more than 2,300 complaints the last three years with more than half of them in the last 12 months. So, it could be that you came across this update even though the package is still in transit. Even on the USPS site, it is stated that packages could be delivered on rare occasions but could take an extra 24 hours to arrive. LaserShip has an “A” rating with the Better Business Bureau. It could also be that the tracking status says delivered, but the package has not yet been delivered. “They need to find the root of the problem and fix it.” BBB review and local complaints “How is it possible that this is a continuous problem?” he said. They know things happen,” he said.Īlvarez bought similar Air Jordans elsewhere, but he still wants LaserShip to do better. They, of course, they will refund you the money. That’s really irritating.”Īlvarez said Nike gave him his money back. “You’re expecting to get them in the mail and then you never do. “Every day I was checking, six to seven times, refreshing the page,” Alvarez said. “And I had them shipped here to my house, of course, and they used LaserShip.”Īlvarez followed the tracking and said the shoes made it to the LaserShip warehouse, but that he didn’t get them. I used to live on a property where almost all my packages were delivered by Lasership here in Miami, and I reported many complaints about them to Amazon. Went downstairs and nothing was there and nothing showed up the rest of the day. “So, with shipping, usually around $240,” he said. About 45 minutes later, I got a text that the package was delivered. “They retailed around $220 or so,” Alvarez said.
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